Meet our Staff

Maciej Nowak, Shop Manager

(pronounced Ma-chay)

Specialty in the store: wearing many hats!

  • Roller Ski and Nordic Ski fitting
  • Bike service and ski service 
  • Expert advice on anywhere from getting kids on bikes, to building exquisite road or mountain bike machines.

Maciej's has competed in many styles of races -- Velodrome, road, cyclocross, 24-hour races, mountain biking, and gravel.

His winter specialties are classic skiing and fat bike shreddin'.

Maciej most enjoys solving customers bike fit issues or setting folks with new ski equipment. 

Favorite event: I‘m so old I have done too many to pick one favorite. Trans Iowa 350 Gravel Race, Guatemala El Rero del Quetzal Mountain Bike stage race, Car Zach Crit in Waukesha all make it to the top of the list. 

Biggest accomplishment: Perhaps I could start by naming races and podium finishes but I think that being a busy parent of 6 year old twin boys and not screwing up too much is my biggest accomplishment ;) 

Kyle Warras, Sales Manager

Specialty in the store: 

  • High end product in road and mountain categories 
  • Custom bikes, upgrades, and high performance clothing/gear. 
  • Bike fitting, and product photography.

Kyle most enjoys fast road rides and adventurous cyclocross riding. When mountain biking, Kyle rides with a group, either as fast as possible or more of a leisurely shred. The best stories usually come from mountain biking.

Ask Kyle about:

The benefits of good bike fit and the effect it will have on their riding experience. Getting feedback relating to how great a customer feels after working with them in the fit studio is the best. Same for skis - Kyle believes in making sure you have the perfect equipment for your skiing goals. 

Favorite event:

World Cup Waterloo. I've raced a couple editions of the Trek CX Cup, and always look forward to watching the best in the world race only an hour from home.

Biggest accomplishment: 25th at the 17-18 Junior Men's Cat 1 cross country mountain bike national championship race (2010) - Granby, CO.

Shane Balgaard, Service Manager

Specialty in Store: Bike and Waxing service. Mountain Bikes and Freestyle Bikes. 

I grew up racing BMX around WI. My sister and I had won the state championship the same year together.  

On my 16th Birthday, I received the best present I could have asked for, a job at my Uncle’s bike shop in Rhinelander.  My uncle spent 3 years teaching me, from wrenching bikes to the industry as a whole. 

Ask Shane about: Anything

What I enjoy discussing with customers the different experiences that we all have -- whether cycling, skiing, or through another sport, we generally end up at the same destination: pure happiness. I love hearing about customers’ travels and their learning experiences. Riding bikes and getting to know others that share the same hobbies and lifestyle has been great for me. 

Favorite Event:

Currently, the Lake Superior gravity series events.  They have great events, and it is a good time riding with those who all share the same passion for riding their bikes.  Before riding in this series I would have said any of the local street BMX jams that were held around Milwaukee or Chicago areas.  

Biggest Accomplishment: taking 4th place overall in the Lake Superior Gravity Series. Another great achievement was winning my first BMX frame, tattoo, and other goodies at the Baco Best Trick competition held at 4 Seasons Skatepark of Milwaukee.  


Maya & Zeke

Love to run alongside Bike Doc employee Maciej Nowak (Maya) and Lindsey Roder (Zeke) on wooded trails in winter and taking long naps at the shop after a hard day playing in the snow. Maya is the official shop greeter.